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Customer Testimonials
Great experience with service department. Kayla scheduled my appointment, Ralph checked me in and accepted my vehicle, and Carly was my service rep for this warranty visit. All were outstanding and made this service very easy. Thanks to all!
Jonathan Womack is a phenomenal and goes above and beyond in customer service and satisfaction! Need a Jeep? Go see Jonathan! He's the best!
My wife and I were in need of a vehicle and she found a wonderful webdeal. I went to check out the car and was greeted by Erik Shutt. I explained my wife is disabled and we had certain needs. He was very understanding and helpful. We loved the Journey and decided to purchase it but wanted to do it the following morning. Although it was Erik's day off he happily agreed to meet with us and make the sale. She was able to go with me to the dealership and complete the paperwork but was wiped out. I ...
Diane was awesome on response and answering any questions I had prior to visiting dealership. Worked with Brian Mccurdy on buying process, and everything went quick and smooth. Best dealership around by far, will definitely go back
I have to admit I went to Hill Kelly dodge in Pensacola first.They told me I was wasting their time. I left upset and went home. While messing around on facebook I saw an add for this dealership. I decided the following day to give them a call. The woman Emily made me an appointment and treated me like I mattered I even recieved a message from JD Chappell welcoming me and to show me a familiar face when I got there! I pull up and immediately the atomosphere was different. They were happy they love cars and love ...
Worked with Chris he had vehicle out front waiting when got there ready for test drive didnt put limit on how far test drive was and no pressure approach when we returned back to dealer location i in fact had to tell him lets make a deal which was so different from most dealers and refreshing after spending a month shopping for a new truck also in and out fairly quickly so great experience overall ask for Chris is you shop there great salesman to deal with
Drove two hours with no intention of buying but staff was so good and truck exactly what i wanted bought right on spot Chris was excellent made process fast and no pressure at all,reccomend highly very happy with my Ram 1500
Robert was not a high pressure salesman and I think that was the most important factor in me purchasing my vehicle. He did not make up an answer to a question if he didn't know and he did not lie about features of the vehicle as other salesmen have.
We enjoyed our experience with this dealership. It was a low pressure, comfortable experience We would be happy to recommend this dealership. The staff was all friendly.
oil changes, battery problems and rattles ... all fixed and promptly. Always friendly and helpful and not just me all the people around me. always have had great service and attention.
This is the 3rd purchase from Robert Fickett and it was a no hassle experience each time and will purchase another vehicle in the future.
I do not even have words to describe how helpful Elliott was in the Crestview Chrysler service department. My 2016 Dodge Journey needed a part that was on backorder, and it wasn't safe to drive it.....since they don't do loaner cars at the dealership and couldn't tell me how long it would take for the part to arrive....that wasn't working for me....no transportation for an undetermined amount of time would put my small business at a standstill. Let's just say I was VERY stresses out about the situation.....i am usually a very ...
Chris H. was paying attention and noticed my low tolerance for prolonged sale. He got right to the point and helped me move through the steps with minimum delay. He wasn't flustered by my unconventional questions, answers, or requests and reacted gracefully to all. Thanks to his perceptiveness and flexibility, I had a vehicle in my driveway ahead of my own schedule. Pleased with the financing specialist as well; she also worked to match my tempo. Had a good interaction with service department a few weeks ago too; got me in and out and even fixed a recall issue ...
Arielle was super helpful and really nice! Loved my car buying experience. They worked with me even though I have bad credit and was upside down in the car I was trading in to put me in a fantastic vehicle.
I am from out of town on vacation. My truck broke down 2 miles from dealership. The management and sales people helped out after hours on the weekend. Monday morning I was in a new truck with no hassel. Everyone there was friendly courteous. I will definitely be back for my wife's new car. Thank you Lee Chrysler(Chanel and Arielle- not listed below) for all your help. Best regards. Mike
Robert worked with us to locate the 2017 Patriot that would fit our needs. Financing was straight forward & painless. The delivery of our car from Pensacola was completed within a couple of hours. We were kept in the loop during the entire process & picked up our car the next morning. Thanks Robert & Bo for making the buying process mostly painless! Things that we had in our 2007 Patriot, that we noticed, were not in this car are seat warmers & console electrical plug. We do have a sun roof in this new car.
Thank you so much! Got in a vehicle that I love for a price I can afford. Entire team at Lee is kind, knowledgeable, and helpful; most importantly, never pushy. Truly a pleasure.
Robert was amazing, it was quick and painless. They were even great to my 2 children while we purchased the car. I was very happy with the overall team and they made car buying actually enjoyable for once!
Robert my sales representative was extremely helpful and attentive to my wants and was always optimistic about my options. The back office worked non stop to obtain the best deal for me and for that I appreciate them and Dodge a great deal. Bo showed me how patience is truly a virtue because he worked non stop to give me the best deal for my budget.
Everyone at that we worked with was great. Mike listened to what we wanted and went to get our car from another lot when what we wanted wasn't on at the crestview dealership.
Glad I decided to shop local, I worked with salesman Robert Fickett. I am the type to be suspicious of sales people of any kind, but Robert was very friendly, helpful, and honest! He worked with me on my trade and gave me a great deal on my "new" truck. We were still finishing up after closing hours and I did not feel rushed at all!! I'm very happy with my purchase! Thanks again LCDJ and Robert, Bo and Jay!
No pressure at all...Robert made the whole buying process easy as possible...they definitely earned my business! They are super quick and give you their total attention.
Best experience trading in and buying a new vehicle I have ever experienced. Sales team was respectful, professional, and courteous throughout the process. Super organized and knowledgeable, assisted me in finding the perfect vehicle in a timely manner. Thanks.
Very friendly immediately upon arrival until leaving the lot. Easiest purchase of a vehicle ever. Fastest purchase of a vehicle ever. Only dealership I have ever delt with that made you feel at home and no pressure at any point in time. Wonderful customer service. Loved the entire experience!!!!!
best car buying experience i have ever had. easiest, smoothest, quickest experience ever. everyone was beyond nice. i couldn't have asked for a better experience.
He has the best attitude, not pushy, honest and best salesman in town! I and family and friends have bought from robert and most say it's cause he is trustworthy!!
Robert was great and did an outstanding job at meeting my needs. Will recommend and come back for my next purchase. Love our JEEP! Thanks!
No pressure, friendly atmosphere, Bo and Robert got everything done in reasonable time. Dealership was nice and clean. One of the best new vehicle buying experiences I've ever had.
The sales people (Robert and Bo). Very attentive to what I was looking for in a Jeep. I would definitely come back and tell other were I got my new Jeep.
great dealer. Thanks to Robert and especially Jay for working to get us a great deal on our car. I would recommend this dealer to anybody
Was very surprised when Robert the salesman offered to drive me to one of their other dealerships to look at cars. It worked, I test drove two cars and then bought one. I've never had a salesman that nice and willing to go through that much trouble to sell a car. He found me a car that matched just what I was looking for. I had a real good day.
I had a great experience. The people were nice and made sure I got a great car that I will love for a long time.
This is the 2nd vehicle I have bought in the last year. Both vehicles was purchased from Lee Chrysler and both times the salesman was Robert Fickett. I have gotten outstanding service and price both times. I definitely recommend everyone there!
I was extremely happy with my recent purchase experience at Lee Chrysler Jeep Dodge in Crestview. Robert was always responsive and I know he worked very hard to get a vehicle that had the options I wanted. Buying a car is always somewhat stressful but Robert and Jay made the process less so.
This is the 2nd time I have bought a new car from this dealership. This time I worked with Robert Fickett. Dealing with Robert was a great experience. This was an honest, no pressure purchase made simple. They made what I thought was an impossible deal, possible. Robert and his support staff are awesome. I can't say anything negative at all about this experience. Many thanks from a happy customer and proud owner of a new Chrysler 300. Only sad part is was letting go of my Challenger! Thanks again Robert
This is my first time buying a truck from Lee Chrysler and it was a painless experience. The staff was great. I would definitely buy from them again
My boyfriend and I both left the dealership with huge smiles on our faces. What we thought was impossible, Lee made happen! Thank you so much to Robert and Jay for going above and beyond to ensure our buying experiences were hassle free! We didn't feel pressured at all, and that was a great feeling! Leaving the lot with two new vehicles was amazing!
I received the best quality salesman, and I'm very appreciative of the service I received. I am a very happy owner of a 2013 Toyota Tacoma 4x4!
This is the second vehicle I purchased from this dealership. No pressure sales both times. Everyone is friendly and courteous. Both times, I dealt with Robert.
I had a great experience with the staff at Lee Chrysler in Crestview. At first we did not agree with the original offer provided to us, but with their determination to work with us and to gain our business we were able to compromise and come to a deal. I want to thank Jay Fredrickson specifically for making that happen as he wanted to ensure we got the car we waited at a great price. I want to thank Patrick and Robert as well for their professionalism and courtesies. We would definitely do business here again.
Everyone at Lee Chrysler Dodge Jeep of Crestview are great people. They treat you like the way they would want to be treated. I have bought three vehicles from them and the service I get just keeps getting better.
I must say, the Lee Chrysler Team did an OUTSTANDING job from beginning to end. It all started with my salesman: Robert Fickett--Well done!
They didn't rush me. They made sure I was satisfy and happy with the purchase of my new ram.salesman was nice. Made sure I understand what I was signing and didn't force me into anything.
Total ease in the car-buying experience! I got a great deal! All involved were fast, friendly, and professional. I am very pleased with my new Jeep!
I went into Lee Automotive with the intention of buying a vehicle, specifically a 2016 Jeep Cherokee and spoke with Robert. Robert was patient and showed my mom and I everything! I felt comfortable with the Jeep immediately on the test drive! I absolutely fell in love with it! We went inside to do paperwork and hit a small snag but Jay was able to get me a good deal! Thank you so so much!
Great staff! Friendly group of guys. Had two crazy toddlers running around the place by the end of it and ALL the staff were so sweet to them. Everyone was very nice and professional. Not once did I feel the high pressure car salesman tactic here, it was beyond refreshing. Probably one of the best experiences I had ever had purchasing a vehicle. Very impressed with the sales team at this location and my family loves our new truck.
The Sales person diligently searched for a vehicle to meet my requirements. He Kept me informed on what was available and when he found the right one, he negotiated a fair price. So I left there with a new car and a smile on my face
I was a little unhappy that I asked about 0 finance, it was never brought up again. I keep seeing it on tv. ?????? could do better on trades
My husband and I were very impressed with such curtious service from the sales staff. Felt as if we were treated more like friends than customers. They were more interested in pleasing our wants and needs in an automobile of our choosing. Wonderful atmosphere and pleasing faces that let you know you were important to them.
The staff was very friendly made you feel like you were important. They were all low key and worked as a team. No one was trying to overwhelm you with trying to sell you a car. My next truck I would buy from them again.
I was looking online for an eco diesel. I found one that I liked but it was several hours away but several thousand dollars cheaper than anywhere around here. I emailed and Robert responded. He worked up a deal for me and I could not say no to the price. I drove up to crestview and drove the truck. Within an hour and a half, I was leaving with all paperwork and financing done on the truck. The staff was very friendly and professional.
Just bought my 7th vehicle from Lee Chrysler Dodge. Their great customer service and low pressure sales coupled with their willingness to deal is the reason I keep coming back to my local dealer.
The dealership was relatively easy to deal with. There was no high pressure sale tactics. I never felt like I was being intentionally delayed like at some dealers. The process went very smooth.
After contacting the dealership via their webpage, it wasn't long before I heard from Robert. I test drove three different vehicles, and drove the first one again. I knew that was the one for me. No hassle, no pressure sales. They gave me what I wanted for my trade, and what I requested for my payments. Robert was very professional. Jay was great in explaining every bit of the paperwork. I would be more than happy to buy from them again!!
I really appreciated Robert's(Fickett} salesmanship,he is very knowledgable and did not pressure me at all...This is a big thing for me.
I appreciated the efficiency and professionalism of the staff. Robert Fickett did not pressure me at all - worked with me to assure I received both my Chrysler family price and all of the rebates available. I was very pleased that they came up to my asking price on my trade in. Very smooth experience overall.
We were treated fairly and really enjoyed the buying experience. Our salesman Robert Rickety was very helpful and knowledgeable, he made the experance very fun. Five stars all the way.
I loved the customer service! The gentlemen helped me get the car I've wanted for a long time thank you once again! They treated me like a person even though I'm young
I had a fantastic experience. Robert was friendly, knowledgeable and honest and hooked me up with a great deal. Not pushy or high pressure like a lot of other dealers. I had contacted him via the website to begin with, and he provided me with all the information I asked for before I visited the dealership. These guys have earned a customer for life, and I would recommend all my friends to LCDJ Crestview.
Very friendly service. Robert Fickett worked hard to meet our questions and needs. Was impressed with the one stop shopping. They met the same rate as the credit union and we drove out with a permanent tag already attached.
Great experience! Robert was honest and helpful and wasn't pushy. It was a pleasurable no hassle, no pressure sale and everyone was super helpful!!
I had scouted out the internets, spotted the deals at Lee, and dragged my SO up to Crestview (much to her chagrin). We immediately took to a vehicle there and had an excellent interaction with Robert, who got us set up and driving our new car away by the afternoon.
I recently purchased a brand new Chrysler 200. I was unsure about some of the details this model had, however Robert was there to answer every question I had. The staff wasn't pushy when I needed a moment to think about my options, and the finance manager was more then helpful when it came that part. I recommend this dealership to everyone I know. I won't buy a car anywhere else.
Our second purchase here and it went as smoothly as the first. Appreciate not be jumped on and pressured to buy. Robert Fickett and the rest of the sales team did a great job working to get the financing we asked for and needed. Thanks again!
They work well with the customer and don't push nothing on them. Respects what the customer wants and helps them get what they are after.
After visiting another dealership and having the salesperson there just up and walk away without a word, my dad and I went to Lee Jeep Chrysler. From the moment we stepped on the lot we were treated with a kind of hospitality and eagerness to do business that is not seen very much anymore. But unfortunately they didn't have the car I wanted - an orange 6 speed Renegade Sport. So.. as my dad and I walked out with the intention of going to a dealership that had the car, out comes Robert the floor manager. He asked what he ...
My experience at Lee Chrysler was the best I have ever experienced. Robert Pickett introduced himself as soon as I got out of my car, and ask if he could help me I told him what I was looking for and price range and monthly payment range, he showed me what he had available and found me exactly what I was looking for and in the price range I quoted him, his manner was exemplary. He and Jay got me exactly what I wanted in vehicles and prices to fit my budget, I was never more pleased and never felt ...
I got there to look at a van and it sold minutes before I got there but he found a better deal for me and got me a great trade in value I appreciate his efforts and for once I felt like i didn't get fleeced after leaving the dealership great salesman.
I had a great experience at the Crestview Lee location. Robert was fantastic, he approached me in a good, energetic mood, was knowledgeable of the vehicle, and didn't try to force me into a situation I wasn't comfortable with. That was probably the most painless car buying experience I've had. Thanks Robert and the folks at Lee.
They explained in detail the options for my Patriot to help me decide which one I wanted. They also motioned about the other models and what major defenses it was.
I am very please with the vehicle. Saleman was very nice helpful. My girls are also please I fact the love it. I would recommend anyone to come to lee dodge anyday. Thank you again an have a bless day
The only reason I didn't give 5 stars is because I bought used and hoping the van is as good as it seems! We've been looking for a van for a while and I was surprised at the price, so we pounced on it!
Three trips to the dealership, pressure free experience each time, Robert Fickett was a pleasure to deal with and we had a very entertaining time sharing tales of our families. So far Our Dodge Charger has exceeded our expectations. Our grandkids are having a heck of a good time showing us their tech savy on all the new electronics.
The Lee Chrysler Dodge Jeep Team went above and beyond to help me find the perfect car. Zack picked the car up from the Ft. Walton Beach dealership and drove it to Crestview to provide me the opportunity to test drive the car. His enthusiastic spirit is contagious and made the experience fun. Robert put me at ease about the car buying process and had extensive knowledge about the car and comparable vehicles. He was very straightforward and provided facts about my options. He was a pleasure to work with. He was patient and professional. Jay took his time and ...
The sales and dealer ship as a whole is a great place to buy a new or used car or truck. They where so easy and helpful to work with. If I was going to buy or send someone to buy a car or truck it would be the place to go.
The most responsive of 5 dealers that I contacted. Robert and Jimmy were professional and thorough. Having just moved to the area, they made the buying experience relatively painless, including financing at a better rate. Thank you.
Robert Fickett is very knowledgeable about the products offered at Lee Chrysler Dodge Jeep in Crestview FL. He is a pleasure to deal with and we would certainly recommend him to anyone interested in purchasing a vehicle. His demeanor represents an integrity we felt very comfortable with. We will be returning to this dealership again and will be asking for Mr. Fickett's assistance in future purchases.
Robert Fickett was an excellent salesman. He was honest with me and was concerned that my first experience would be a good one. He didn't pressure me into something I didn't want.
Of course the Ram 1500 Longhorn is a great truck...it's the gussied up version of Motor Trends Truck of the Year. But when you can get the discounts afforded at Lee Chrysler and do the dealing in a straight-forward no-nonsense way....that makes for fantastic buying experience. Special kudos to Robert Fickett (salesman extraordinaire), Mitch (I'll make you an offer you can't refuse Sales Manager), and Jay (Git 'R Done in financing). Thanks for all you did for us!
I came in with limited number and they made sure they met those numbers and they got me everything that I wanted. They were all very kind and welcoming! I did not feel pressured to make any decisions. I'm glad I met them!
Awesome place to go if you are trying to find a great deal, great people and service I'd recommend to other people to get their vehicles here.
Our sales Representative, Robert Fickett, was very professional and helpful as my wife and I came in to purchase a new Cherokee and ended up buying a new Challenger instead. Robert was very knowledgeable about both vehicles.
Robert Fickett is an amazingly knowledgeable and patient sales person. I have not seen car sales people as knowledgeable as Robert since the 80s in Detroit. We had no idea of what vehicle we were interested in. Robert took the time to show us all of the different vehicle that fit our few desires, power seats with back up cam. After looking at most of the new and used vehicles the sales manager gave us an amazing price. A price so low that it beat the used SUV and truck prices and the new vehicle was LOADED. The price was ...
A special thanks to Robert Fickett at Lee CDJR! Im absolutely thrilled with my brand new 2015 Dodge Journey!! We have been looking around for quite some time now, and nobody in the My Area seemed to have the selection and pricing like Lee CDJR! Our Salesman Robert was very knowledgable and made us feel confident with our purchase. No pressure sales, I'm sending all my friends and relatives here from now on. These guys know how to do buisness.
Purchased a new car, didn't have any work done but if the service department is as good as the sales it too must be outstanding. Mr Fickett was very knowledgeable about the product he's selling, helped me immensely ***** Joe took my through the paperwork and explained in detail the options available wish I could remember Joe's last name he to deserves a ***** rating
This is our second vehicle purchased from a lee automotive dealership. You cannot find another dealership that goes above and beyond to help get you into a vehicle. I will not buy from anywhere else. Will continue to recommend them to EVERYONE.
