Customer Testimonials
I went in for an oil change on my 2022 Ram , and ended up shopping around and went home with this pretty Lady! Dakota was very attentive, I was very hesitant to trade my favorite truck in but it was time and he was patient with me!
Greeted at the door, very helpful from the second that I walked in got me Approved for the truck that I wanted
Amazing job like always Carlos is a amazing person this is our 2 time buying cards with him 😍
Caleb is always the most honest salesman. He truly wants to see you happy when you leave and will go out of his way to make something work.
Got the car i wanted!
Everyone was very professional and friendly. Very knowledgeable about the product.
Great service as always. The process was done entirely online with no hassles ! Thank you Vince Tillman for always taking good care of me.
I am quite pleased with the sale of my Jeep Compass. Our salesman was on top of our needs. He showed concern, professionalism, and earned our trust. He should get Salesman of the Year Award. I will definitely spread the word about him.
The sales team here was amazing! Easiest, quickest vehicle purchase I’ve ever made. I will be buying all my vehicles from now on from them!
I had a great experience with James and Rebecca they were so helpful. I will make my next purchase with them for sure!!
I had a great experience with one step of Crestview my sales person Dawson was great very attentive and had things all together for me
Had an outstanding experience purchasing a Dodge Ram last night. Dawson and Payton were very professional and great to deal with. Everyone, including the management and the financial department were the best. Great experience overall, and definitely will return to do business in the future. Highly recommend!
The customer service here is nothing short of Amazing! If you want someone who is fair and will work with you this is the go to spot!
Walked in to see about purchasing a new truck. After test driving one I fell in love. Carlos (I believe that was his name) helped us and even though we ended up walking away without the truck (for now!) he was excellent! He had great customer service, great conversation, and did not come off as a pushy car salesman. I appreciated his kind demeanor and will 100% go back to him when we are ready to purchase.
Nathan went above and beyond to find us the perfect Jeep. He was knowledgeable about the Jeep and very easy to work with. Would highly recommend him for a vehicle purchase.
Great experience with Rebecca. She was friendly and easy to deal with. She answered all my questions and the entire process was seamless. Would highly recommend this employee.
I worked with Isabela and she made the whole process so easy and delightful. I was able to go home with a beautiful Rubicon. Rebecca in finance was amazing. The whole process was effortless from the moment these two ladies started taking care of me and my husband. Thank you ladies.
Very fast and efficient dawson was wonderful
Caleb and Vince are the best to work with they found me my dream truck 2025 1500 limited white with the black appearance pack. Kevin the finance manager was great to deal with. If you are in the market for a new vehicle definitely would recommend coming here. - Nicolas Gara
Thank you Vince for honoring and repairing my truck. You restored my faith in the used vehicle industry. I look forward to doing business with Step One Auto in the future.
The dealership was fast, friendly and offered exceptional service. They met all of our needs. This is the second vehicle that we have purchased through this dealership and we have been pleased with both purchases.
I went here with limited resources and Dianne was an absolute delight she kept me updated as the process went on and did everything she could to get me into my new car and I love it. This experience was painless and honestly a joy recommend 100% will be doing business here next time I want to trade or just get another vehicle. Thank you guys!!!
Great dealership, seamless car buying experience. They went out of their way to take care of me. Carlos was awesome!
Want to Thank Isabela, our salesperson. She goes above and beyond. This was the easiest transaction. She worked around our crazy schedule and made it happen. Mike also was super helpful, he might be a big scary looking guy. But don't let that fool you. He was awesome too, closed the deal for us. In the end Ms.Rebecca Patil tied all the rest up for us. What a pleasure working with her as well. Thank You everyone..
This was the least painful dealer visit I’ve ever had. From talking to someone online to test, paperwork and signing everything. Everyone was awesome. Go in and see James. He knew about my truck and answered every question I had.
I had an outstanding experience purchasing my Jeep Wrangler, all thanks to Dakota and Rebecca! From the moment I walked into the dealership, Dakota was professional, knowledgeable, and truly focused on making sure I found the perfect vehicle for my needs. He was patient, answering all my questions and offering insightful advice without any pressure. The whole process was smooth and efficient, and I left feeling confident and excited about my new Jeep. Highly recommend Dakota and Rebecca if you're looking for an stress-free and enjoyable car-buying experience! 5 stars all the way!
Great service, fair price on trade love my new ride.
I had a phenomenal experience at Step One. Isabela did an awesome job at showing us different options and was very knowledgeable about the different vehicles and features. Rate 10/10 working with her.
We just purchased our 2024 Jeep Wrangler from Step One and the customer support was 100% worth the 8 hour drive. I had many questions over the phone and Carlos and Michael answered every single one. I received all the information i asked for quickly. I especially enjoyed the personal video that Carlos sent introducing himself and showing us the jeep. I would highly recommend this place to anyone looking for a vehicle. I also want to say how awesome they were at helping us put our tires on our new jeep. They kept us informed throughout the process. When we left they ...
We just purchased our 2024 Jeep Wrangler from Step One and the customer support was 100% worth the 8 hour drive. I had many questions over the phone and Carlos and Michael answered every single one. I received all the information i asked for quickly. I especially enjoyed the personal video that Carlos sent introducing himself and showing us the jeep. I would highly recommend this place to anyone looking for a vehicle. I also want to say how awesome they were at helping us put our tires on our new jeep. They kept us informed throughout the process. When we left they ...
Best car buying experience I have ever had! Everyone was down to earth. No over pressuring. I will definitely be back.
Thank You to my service advisor Kayla yesterday. Even text me so I could know the status of my appointment.
From our first interaction, Dakota demonstrated a deep knowledge of the vehicles available on the lot. He took the time to understand my needs and preferences, guiding me through various options without any pressure. His friendly demeanor made the entire process enjoyable, and I felt comfortable asking questions about different models, features, and financing options.
I recently had the pleasure of working with Dakota Troutman at Step One, and I can confidently say that my experience was exceptional. From the moment I walked into the dealership, Dakota’s professionalism and dedication to customer service were evident. Dakota greeted me with a warm smile and took the time to understand my needs and preferences. He listened attentively as I described what I was looking for in a vehicle, which made me feel valued as a customer. His knowledge about the various models available was impressive, and he provided detailed information about each option without overwhelming me. ...
We had a scheduled appointment at 10:30 a.m. for an oil change and tire rotation. Despite the extended two-hour wait time, we refrained from expressing any dissatisfaction. However, upon checking out, we were informed that two of our rim rings had been damaged during the tire rotation. To our satisfaction, the establishment not only replaced the damaged parts at no charge but also provided a discount to compensate for the inconvenience caused by the extended wait time. Based on our experience, we highly recommend One Step Automotive for any vehicle servicing needs. Their apologetic and courteous demeanor is a rare ...
Jay was super helpful with my first car buying experience. I would highly recommend him and his team!
Bought a used vehicle from Crestview DJR. Great experience. Also use them for service on the vehicle that I had traded in. Everyone was very helpful and it was very painless! My salesman was Caleb Krumnow, great guy! Took care of me 100% painless process, great experience! I will continue to use them for my service in the future!
Great service and worked to fix problem
Engine was over heating. They did a fantastic job fixing the issues and kept in constant contact. Very happy with both their service and customer support/communication. Answer ALL my questions and did not make it seem like I was bothering them.
I had to bring in my Hellcat and was very apprehensive after reading all of the negative reviews online, but had no other choice. I am pleased to say that it turned out to be one of the best service experiences I have ever had at any dealership. Mr Eric in the service department listened to my concerns and they had the problem figured out and fixed in less than 48 hours! I would highly recommend them to anyone!:)
Very good service
Dakota is simply the best. Never imagined my car buying experience would be so seamless. He even delivered to my job on top of finding me my dream car!! I couldn’t be happier and it’s all thanks to Dakota!
Salesman Dalton did a fantastic job well please with all people Involved
Was very nice and fast
The girls in the service department is the whole reason I come back. There customer service is some of the best around
Dealership was very efficient and courteous. Very pleased.
Great , Was advised of everything upfront, They listen to what I wanted and helped me til I was able to get it.
These are a great bunch of people. Very helpful, they keep checking on you. We have a 2023 Ram. They are the only ones that have taking care of it. And they will continue to do so
Scheduled an appointment for an oil change. Upon arrival for my appt, my vehicle was taken back right away. Timeliness is super important to me. As promised, I was ready to go, when promised with time to spare before my next appointment. Thanks Kayla for always being so kind and courteous! You’re the best 😊
Excellent Service with Eric who took great care of my car and my appointment! Thanks Eric!
Chrysler Dodge Jeep Ram Crestview is simply a great place to buy a vehicle. More specifically, my sales reps, Isabela Serna and Jay Dial were phenomenal in every measurable way. My personalized video introduction from Isabela after my initial inquiry was a very nice touch. Jay is honest, friendly, respectful, knowledgeable about the vehicle and it's options, and very pleasant to work with. The Sales Manager, Michael, was another phenomenal and friendly representative of this dealership. Best experience I have ever had buying a vehicle. Ladies and Gentlemen, buying a new vehicle can be stressful, I have been there, ...
This was the first time a new car over the internet, needless to say, I was very apprehensive! James Stivey walked me through the process and I am happy to report, everything went according to plan. My Charger look beautiful on their website but it was so much nicer when it arrived at our home. James and Rebecca in finance did everything possible to help me into this car. I recommend Step One CDJR to anyone looking to buy, especially if they are buying online.
Carlos helped me find my dream car and under budget! I was in and out with my new care in less than an hour. This dealership is the best over ever been too. No pressure just kindness and patience. Any future care of mine will be from One Step for sure!
Thank you Isabella for a job well done. We love our new Grand Cherokee. You and the team there did awesome! This is our 5th vehicle we purchased from you there at Step One! We will be back. Mike and Alicia Harrison
I had a great experience with Dakota and Jay at this dealership. Both of these gentlemen were friendly, professional, and fair in the process of my purchase. Dakota kept pace with my questions and communicated clearly about what could have been a confusing sales situation. It was natural conversation and did not feel like a sales pitch, though he did let me know the possible options which could be a benefit to me. Fair price, great people, and I’d go back to this team again, no question!
This was my first time purchasing a vehicle let alone having a vehicle that I was able to purchase on my own! My salesperson James and Rebeca from finance were absolutely awesome! James’ communication was a solid 10/10, he listened, paid attention, and took into consideration of what I could afford and what was interested in! I already had multiple issues at other dealerships with the salesperson not listening from the jump and trying to push vehicles on me that were way out of my price range or either putting little to no effort in due to my price range! So, ...
This was my first time purchasing a vehicle let alone having a vehicle that I was able to purchase on my own! My salesperson James and Rebeca from finance were absolutely awesome! James’ communication was a solid 10/10, he listened, paid attention, and took into consideration of what I could afford and what was interested in! I already had multiple issues at other dealerships with the salesperson not listening from the jump and trying to push vehicles on me that were way out of my price range or either putting little to no effort in due to my price range! So, ...
I was very happy with my experience at Step One Chrysler Dodge Jeep Ram Fiat of Crestview with my purchase of a 2020 GMC Sierra SLT that Dianne Flavell sold me. If you want to have the same great experience, ask for Dianne Flavell. She greets you with a smile, down to earth, great to talk to, respectful, knowledgeable, and most important, when she tells you she's going to do something, she keeps her word. Very informative and great communication. I highly recommend using her as your sales agent. Thank you Dianne!!! I love my truck!!!
We are very happy with our experience at this dealership. Carlos is a great salesman who was very helpful and has provided excellent customer service. He provided us with a no pressure experience and has been in contact with us after our purchase to make sure we were satisfied. Any future purchases will be made with Carlos Santana at Dodge of Crestview.
Although I was just there to visit my sister, Dianne Flavell, while she was working, I had been considering getting an SUV for a while. I did not know what I wanted for a long time, but I left with my Jeep Compass and I can honestly say I have never been happier. It’s not easy to deal with me and big purchases, but she did it with gusto. She broke things down for me and helped me through the entire process and I am forever grateful. I would highly recommend talking to her if you are like me ...
Got the most exceptional customer service here. I went to trade in my charger sxt and knew what i was looking for in my next car. Dianne was very informative and got back to me with a great deal on the srt hellcat jailbreak. Very satisfied charger girlie!
Easy process finding my new jeep. I had the joy working with Dianne. She took the stress out of the new car buying process.
I recently had the pleasure of purchasing a vehicle from Step one and I must say, the experience was truly exceptional! Dianne Flavell, our sales representative, went above and beyond to ensure that every aspect of the process was seamless and stress-free. Thanks to Dianne's outstanding service, we drove away in our new vehicle feeling thrilled and confident in our purchase. If you're in the market for a new car, we highly recommend Step one and ask for Dianne Flavell - you won't be disappointed
Dianne Flavell is extremely knowledgeable on the product as well as friendly and not pushy. She helped educate us on what vehicles would work best for us after explaining our needs. Would highly recommend going in and asking for her! Will recommend all friends and family of mine to go work with this great representation of an employee and the company she works for! Keep it up Chrysler Dodge Jeep Ram of Crestview. These are the kind of Employees you need to keep around!
Customer service what phenomenal and they were able to make my car dreams come true given my stressful circumstances! Will definitely be back if I buy another vehicle.
Mr. Santana has the knowledge and professionalism to make the car buying experience a breeze. If you're looking to get into a new vehicle, look no further.
I recently had the pleasure of working with Carlos during my visit at Step One, and I cannot recommend him highly enough. From the moment I walked in, Carlos provided exceptional customer service. He was attentive, knowledgeable, and truly took the time to understand my needs. Carlos walked me through various options without any pressure, ensuring that I was comfortable and well-informed throughout the process. His professionalism and expertise made the car-buying experience smooth and enjoyable. I felt confident in my decision, thanks to his guidance. If you're looking for a salesman who is dedicated to finding the right ...
James was awesome and great help! Highly recommend!
Thank you Dakota for making this a quick/seamless purchase and experience for my brothers first new car! We came in wanting something else and am normally apprehensive about seeing another car a salesman wants to show us, but they hit this nail right on the head! It turned out to be a Manager Special as well so they gave us more of a discount, and the test drive became a random Jeep adventure since it rained hard and lightly flooded the streets. That created a great experience since we were able to see the car perform even in rough ...
Our tires were registering the wrong pressure after we had them rotated at a RAM dealer in Davenport FL. We took it to this service area and they could not have been nicer and more accommodating, explaining the problem and removing and adding pressure to the appropriate tires. We would recommend them to anyone.
Great experience! No pressure! Nathan took great care of us! We told him what we wanted in a vehicle, and he worked to find it. I highly recommend giving Nathan the opportunity to help you find your new vehicle.
Excellent staff! I have been bringing my vehicles to this dodge for over 20 years, have bought and sold vehicles through them, and have upkept those vehicles at this dealership. I highly recommend Step One Chrysler Dodge Jeep Ram Fiat Crestview!
Came in for recall very professional great group of people to work with
Jay Dial went above and beyond! Super thankful to have been helped by him!
Jay dial did absolutely awesome with helping me and my wife get a vehicle! He was super professional and very kind! I recommend anyone trying to get a vehicle to ask for him! God bless him!
I took my 2022 Wrangler in because the aux battery gave up the ghost. From making the appointment online to completion, everything went great! I got there early but was taken care of as soon as there was a chance. Even though this was a warranty repair, I knew I was treated well and not pushed to the end of the line. If/when I buy my next Jeep, this will be my first stop. I do most of my own work but I know where to go for any service I may need.
Jay and Jarod, helped us get a vehicle, they were very informative, and just amazing! We couldnt of asked for a better team! Thank you guys!
Got to Florida less than a week ago, went to multiple dealers looking for good deals and the right car. Last dealership I visit after a week being here and the help was great. Sat down and he explained everything, we looked at options, test drove. 100% recommend this man to anyone looking for a car he will work with you and get it down to the point you want it. Practically the full experience with the best treatment by Jaydial.
James made the whole process supper easy. Thanks
Isabella and Rebecca were awesome!! Great experience buying a car with them!! Thank you!!
It was a great place to buy my vehicle they are nice courteous good people. I probably will buy here again in the future.
I received very good service when buying my car from Isabella, she is 5 stars
The staff made my car buying experience comfortable and enjoyable. I would recommend Step One Crestview to my friends and family.
We had a wonderful experience buying our van! James and Rebecca were awesome and very patient with us. Really great group of people there and we highly recommend them!
Zero stress and highly successful trip to the car dealer. We purchased from Robert last year and liked the experience so much we came back this year. He and the team are courteous and professional. It’s been the easiest car buying experience ever.
Robert and the team really listened to me and what I wanted in a vehicle. He went above and beyond my expectations . I am 52 yrs old and can honestly say this was the best experience I have had purchasing a new vehicle. I even gave him a challenge with my situation and still exceeded my expectations. Great job Robert and Team!!! Happy customer here